Privacy Policy

Last updated: October 29, 2024

1. Introduction

ALTUDEV LTD ("we," "us," or "our"), registered in England and Wales with company number 14885214, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://www.blazor.design (the "Site") and our UI component library (collectively, the "Services").

2. Data Controller Information

ALTUDEV LTD
71-75 SHELTON STREET
COVENT GARDEN
LONDON
WC2H 9JQ
United Kingdom
Email: [email protected]

3. Information We Collect

3.1 Personal Data You Provide

• Email address
• Full name
• Payment information (processed securely through our payment processor)
• Account credentials
• Communication preferences
• Technical support queries and correspondence

3.2 Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Device information
• Access times and dates
• Pages viewed
• Navigation paths
• Referral source

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. We use:

• Essential cookies: Required for basic site functionality
• Analytics cookies: To understand how visitors use our site
• Preference cookies: To remember your settings and choices

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data under the following legal bases:

• Contract performance: To provide our Services
• Legal obligation: To comply with UK and EU laws
• Legitimate interests: To improve our Services and protect against fraud
• Consent: For marketing communications (where applicable)

5. How We Use Your Information

We use your personal data to:

• Provide and maintain our Services
• Process your payments
• Send administrative information
• Provide customer support
• Send marketing communications (with consent)
• Improve our Services
• Detect and prevent fraud
• Comply with legal obligations

6. Data Retention

We retain your personal data for:

• Active accounts: Duration of your account plus 30 days
• Financial records: 7 years (legal requirement)
• Marketing preferences: Until consent withdrawal
• Technical logs: 12 months

7. Your Data Protection Rights

Under GDPR and UK data protection law, you have:

• Right to access your data
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making
• Right to withdraw consent

To exercise these rights, contact [email protected].

8. International Data Transfers

We primarily process data in the UK and European Economic Area (EEA). If we transfer data outside these areas, we ensure:

• Adequate safeguards are in place
• Standard Contractual Clauses are implemented
• Privacy Shield certification (where applicable)
• Appropriate security measures

9. Data Security

We implement appropriate technical and organizational measures including:

• Encryption at rest and in transit
• Access controls
• Regular security assessments
• Staff training
• Incident response procedures
• Backup systems

10. Third-Party Service Providers

We share data with:

• Payment processors (Paddle)
• Hosting providers
• Analytics services
• Customer support tools

All providers are GDPR-compliant and bound by data processing agreements.

11. Children's Privacy

We do not knowingly collect or process data from children under 16. If we discover such data, we will delete it immediately.

12. Changes to This Policy

We may update this policy periodically. We will notify you of material changes by:

• Email notification
• Site notification
• Last updated date change

13. Data Protection Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: www.ico.org.uk
• Phone: 0303 123 1113

14. Marketing Communications

We only send marketing communications with explicit consent. You can:

• Opt-out anytime
• Choose communication preferences
• Update preferences via your account

15. Technical and Support Data

When using our UI components, we collect:

• Error reports
• Usage statistics
• Performance metrics

This helps us improve our Services and provide support.

16. Payment Processing

Payment data is processed by Stripe in accordance with PCI DSS standards. We never store complete payment information.

17. Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]
Address: 71-75 SHELTON STREET, COVENT GARDEN, LONDON, WC2H 9JQ

18. Special Categories of Data

We do not collect or process special category data as defined by GDPR Article 9.

19. Automated Decision Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

20. Contact Us

For any privacy-related queries, contact:

ALTUDEV LTD
71-75 SHELTON STREET
COVENT GARDEN
LONDON
WC2H 9JQ
Email: [email protected]